Product Plus
In this text, Christopher Lovelock demonstrates how organizations consistently profit by putting customers first, and lays out a proven strategy for building an entire company around customer-is-king satisfaction.In this text, Christopher Lovelock demonstrates how organizations consistently profit by putting customers first, and lays out a proven strategy for building an entire company around customer-is-king satisfaction.
| Title | : | Product Plus |
| Author | : | Christopher H. Lovelock |
| Publisher | : | McGraw-Hill Companies - 1994 |
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