4.11 - 1251 ratings - Source

Retail stores and customer care centers are assessed based on their a€œfire in the belly, a€ and those with the highest ratings are selected to launch high-profile products. T-Mobile encourages this friendly competition, and the winning teams valueanbsp;...

Author: Debra Jacobs, Garrett Sheridan, Juan Pablo González
Publisher:John Wiley & Sons - 2010-11-18

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