The Learning Paradox

The Learning Paradox

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The most potent catalyst in a firm's success: change In this insightful book, Jim Harris details the philosophy and specifics of creating companies that respond successfully to change. With practical advice from companies who've made resilience a corporate motto, The Learning Paradox offers insights on how to adapt to the chaotic new world of business, including how to: create, motivate, and continuously improve; create learning organizations; design systems and structures for growth; maximize shareholder value, employee security, and customer loyalty; and attract and retain the best employees. He also addresses such critical managerial issues as maintaining control, while allowing people freedom and building a positive vision of the future, even during a reorganization.Complaints offer a golden opportunity to discover new products or services that the company can offer to customers. ... from every Dell department - accounting, engineering design, customer service, call centers, shipping and logistics, etc.


Title:The Learning Paradox
Author: Jim Harris
Publisher:Capstone - 2001-05-25
ISBN-13:

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